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Archive for November 2016

When bedside manner goes online: The future of business communication

By Karen Finnin | November 14, 2016 | 0

Have you heard of the concept of ‘bedside manner’? The term hails originally from the health industry, where it referred to the personal skills that a doctor required to communicate with their patient. The term can, however, be applied in a business sense to refer to how we communicate with our customers in a transaction…

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