Burn out can be defined as ‘fatigue, frustration, or apathy resulting from prolonged stress, overwork or intense activity.’ (Official source: the Dictionary app in my iphone). Even before I graduated as a Physiotherapist, I was told in one of my University classes that I was likely to burn out. I hadn’t worked a day in…

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Thanks to technology, the ways that we communicate, shop and access services have changed dramatically over the past decade. As consumers, we are continually demanding more ways to make contact with our favorite brands and services. As health professionals, we need to be aware of how this impacts how our patients contact us.   Many…

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