As the online consultation concept grows within the healthcare industry, regulators are battling to keep up with appropriate guidelines. As is often the case with new treatment techniques or approaches, the practice out paces the regulation. Some agencies that police the quality and complaints of health services feel the need to limit the geographical reach…

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To create an entire telehealth experience for your patients, you have most likely combined a number of tech systems together. From completing forms, to making a payment, from scheduling appointments to conducting a video call. It is important to ensure that the end-to-end experience is as frictionless as possible for both you and your patient.…

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Are you getting started with digital consultations and wondering what telehealth video platform to use?   Over the past 6 years running Online.Physio, I have trialed many different video platforms for patient appointments. As you can imagine, the technology is growing and changing rapidly, with new platforms hitting the market almost daily. Rather than naming…

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When I started doing online physiotherapy consultations in 2011, all I had was a simple website and a skype account. The way that I conduct online Physiotherapy consultations has changed a lot since then. I often get asked by other health professionals how I actually ‘do’ online Physiotherapy consultations, so I thought I would share…

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  Last week i had a thought leader within the Physio profession present a controversial question for my thoughts: Is telehealth destroying the health profession? This was my response: I completely understand the hesitation that Physiotherapists feel when faced with the treat of digitised consultations, bereft from physical touch. I felt the same way when…

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